Free to capture.
One credit for the answer.
Install and capture on any WordPress site at no cost. The diagnosis costs one credit. Go unlimited with an annual plan.
Capture, free
Install the Chrome extension and WordPress plugin. The full evidence file downloads at no cost, every time.
Diagnose, one credit
Want the answer in real human terms? One credit, about $1.90. Credits are shared across both products and never expire.
Or go unlimited
Diagnosing often? Annual plans remove credit counting entirely. Loupely Annual starts at $99.
The full ladder, free to unlimited.
Start free. Add credits when you need them. Go annual when you’re diagnosing all the time. A single avoided developer call-out justifies the annual cost many times over.
Unlimited Loupely diagnoses for one year. WordPress sites only. Browser and server capture combined.
Both tools, unlimited. Loupely (WordPress) and Loupely Lens (any site in Chrome, CSS). One account, one credit pool. Saves $9 vs buying each separately.
For visual problems: button the wrong color, section won’t center, CSS change that did nothing. Works on any site in Chrome — WordPress, Shopify, Webflow, Squarespace, any of them.
Loupely
For when something stopped working. Checkout failing. Form not sending. Login broken. Captures browser and server evidence together on WordPress sites.
Loupely Lens
For when something looks wrong. Button the wrong color. CSS change that did nothing. Reads the full CSS cascade on any website in Chrome and tells you exactly what’s winning and why.
| Lens $29 | Bundle $119 | Loupely $99 | |||
|---|---|---|---|---|---|
| Loupely (WordPress, server + browser) | |||||
| Loupely Lens (any site in Chrome, CSS) | |||||
| Unlimited diagnoses | |||||
| Works on any WordPress site | |||||
| Works on any site in Chrome (CSS) | |||||
| Shared credit pool (both products) |
Buy credits instead.
One credit per diagnosis. Shared across Loupely and Loupely Lens. Credits never expire and there’s no subscription required.
If the diagnosis is wrong, the credit comes back. Use the report form on the triage page. Refunded automatically, no email required.
What you’re probably wondering.
The free tier is not a demo. It gives you a complete structured capture file containing everything Loupely found from both the browser and the server — every PHP error, network failure, WooCommerce event, email failure, and plugin update log. Any developer or support agent who receives that file has everything they need to diagnose the problem without asking follow-up questions. The diagnosis and triage in the popup are the paid layer. The evidence behind them is always free. No free credits with new accounts.
No. Credits never expire. Buy them once and they’re there whenever something breaks. No monthly reset, no use-it-or-lose-it window, and no pressure to diagnose things before a deadline.
Yes. Credits come from a single shared pool that works across both products. One credit buys one diagnosis, regardless of which product generated it.
No. Annual plans include unlimited diagnoses, so credits don’t apply. You pick one model: pay-as-you-go with credits, or unlimited with an annual plan.
Loupely is for when something stopped working on your WordPress site: checkout failing, form not sending, login broken. It captures both the browser and the server together, runs 15 correlation rules, and tells you what broke and what to do next. Loupely Lens is for when something looks wrong on any site in Chrome: the button is the wrong color, the section won’t center, a visual change didn’t apply. One account, one credit pool, two different problems.
No. The plugin runs as a passive listener in the background. It records a lightweight entry when something happens on the server. It doesn’t run on the front end, doesn’t load on page load, and doesn’t make external requests. Your visitors never know it’s there.
No. The capture file only moves when you deliberately download it and send it somewhere. When you use a credit for a diagnosis, Loupely sends the correlated findings to the diagnosis engine, not the raw file. The file stays on your machine unless you choose to share it.
All payments are processed by Stripe. All major credit and debit cards accepted. All prices in USD. Annual plans billed once per year.
Start free. Pay when something breaks.
Install the extension and plugin now. The evidence starts accumulating immediately. The next time something breaks, you’ll already have the record.