AllABCDEFGHIJKLMNOPQRSTUVWXYZ A Annual Plans: What's Included and How They Work Annual plans replace per-diagnosis credit counting with a flat yearly fee. You pay once, you... Learn More → Acceptable Use Policy Loupely is a diagnostic tool for websites you have authorization to test. That means your... Learn More → Account Security and the Magic Link No password means there's no password to steal. Loupely uses magic link authentication for every sign-in.... Learn More → Authentication and Session Failures Authentication failures that don't look like authentication failures When an authentication or session problem hits a... Learn More → B Browser-Only Mode What browser-only mode is Loupely operates in browser-only mode when the Chrome extension is installed but... Learn More → C Contact and Legal Notices Loupely routes contact through specific addresses so requests reach the right person. General support: support@useloupely.com. Account... Learn More → Copyright Notice The Loupely Chrome extension, the Loupely WordPress plugin, the diagnostic model, the correlation rules, and... Learn More → Chrome Extension Permissions Explained When you install the Loupely Chrome extension, Chrome displays a list of permissions the extension... Learn More → Credit Purchase History and Balance Discrepancies Your credit history is in the account dashboard at useloupely.com, under Account, then Credits and... Learn More → Changing the Email Address on Your Account Email address changes aren't self-service. Your email address is the identifier that connects everything: the... Learn More → Correlation Rules: How Loupely Connects Browser and Server Signals What correlation rules are Loupely captures 2 separate streams of diagnostic data for every session: browser-side... Learn More → Cron Failures and Scheduled Event Problems What WordPress cron is and why it matters WordPress runs a scheduling system called WP-Cron that... Learn More → Cancelling a Plan You can cancel your Loupely plan at any time. Cancellation stops the automatic renewal at... Learn More → Cross-Signal Correlation: What It Is and Why It Matters Why looking at either side alone isn't enough Most WordPress debugging starts from 1 signal. You... Learn More → Connecting the Extension to Your WordPress Site What this step doesInstalling the Chrome extension and the WordPress plugin separately isn't enough on... Learn More → Creating Your Account Just an email address. That's all you need to start. There's no form beyond that, no... Learn More → Choosing the Right Plan Three questions narrow this down quickly. First: do you already know you'll be diagnosing WordPress problems... Learn More → D Data Retention: How Long We Keep Your Data Account data (email address, credit balance, purchase history, plan status): retained for the life of... Learn More → DMCA Policy The DMCA is a US copyright law that gives copyright holders a formal process to... Learn More → Diagnose WordPress Plugin Conflicts the Right Way The standard advice for a plugin conflict is to deactivate all plugins and reactivate them... Learn More → Diagnosis Is Running But Never Completes What this looks like You click Run Diagnosis in the Loupely popup, the loading state starts,... Learn More → Deleting Your Account Account deletion is permanent. There's no recovery path and no undo. When you delete your account,... Learn More → E Email Delivery Events Why WordPress email failures are hard to diagnose without the right tools When a WordPress site... Learn More → Load More