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The WordPress Plugin's Security Footprint

What the plugin actually does on your server The Loupely WordPress plugin adds a logging layer...

The Capture File: What's in It and How to Use It

What the capture file is The capture file is a structured document containing all the diagnostic...

Third-Party Services Loupely Uses

Loupely uses a small number of external services to function. When your data passes through...

Terms of Service: Summary

This summarizes Loupely's terms of service in real human terms. It is not the full...

Transferring Your Account or Credits

Transfers aren't self-service yet. There's no button in the dashboard for moving credits or changing...

The Agency Annual Plan

The Agency Annual plan is not available at launch. It was designed for freelancers and agencies...

The Admin Event Log

What the admin event log is The admin event log is a record of diagnostic events...

The Two Keys: Connection Key vs. License Key

Why there are 2 keys The Loupely system uses 2 different keys for 2 different purposes....

The Null Result: What It Means

What a null result is A null result is what you get when Loupely completes a...

Triage Routes: What Each One Means

What a triage route is After Loupely diagnoses what broke on your site, it gives you...

The Diagnosis Popup: Anatomy

What you see when a diagnosis completes After you click Run Diagnosis and the capture and...

The 60-Second Capture Buffer

Why timing matters in diagnostic capture Most WordPress failures don't produce a visible error at the...

The Server Capture Layer

What lives on the server that the browser can't see Your browser only sees what the...

The Browser Capture Layer

What the browser knows that your server doesn't When something breaks on a WordPress site, the...