Credits are how you pay for individual Loupely diagnoses when you don’t have an annual plan. 1 credit, 1 diagnosis. That’s the entire model.
You buy a pack, the balance sits in your account, and a credit comes off each time a diagnosis completes. Credits don’t expire. They roll over indefinitely. You buy 10 credits in June and use 2, the other 8 are there in December. If you buy more credits before the first pack is gone, they stack.
What counts as a completed diagnosis #
A credit is deducted when the capture ran, the Edge Function processed it, and the result appeared in your popup. If anything fails before the popup shows you a result, the credit doesn’t come off. You don’t pay for timeouts, server errors, or anything that failed before delivery.
What’s always free #
The capture file itself doesn’t cost a credit. Every Loupely capture produces a structured file you can download and hand to a developer. That file contains all the browser and server signals, sanitized and organized. It’s free every time, with no credit consumed. The plain-language diagnosis and triage step in the popup is the paid layer. That’s what the credit buys.
The shared credit pool #
Credits are shared across Loupely and Loupely Lens from a single pool. If you use both products, they draw from the same balance. The credit cost is the same either way: 1 per diagnosis.
Credit packs #
- $19 for 10 diagnoses ($1.90 each)
- $29 for 20 diagnoses ($1.45 each)
Credits are purchased through your account at useloupely.com. New accounts start at zero. The first diagnosis requires purchasing a credit pack or an annual plan.
Credits vs. annual plans #
If you’re diagnosing regularly enough that you’re buying credits every few weeks, an annual plan is probably the more economical path. Loupely Annual at $99/year breaks even at roughly 53 diagnoses over the year, about 1 per week. See Choosing the Right Plan for a full comparison.