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Uninstalling the Plugin

1 min read

When you’d uninstall the plugin #

There are 3 reasons you might remove the Loupely WordPress Plugin from a site: you’re moving to a different diagnostic approach, you’ve finished diagnosing a persistent problem and want to clean up, or you’re troubleshooting a suspected plugin conflict and want to rule out Loupely as a factor. All 3 are legitimate and the uninstall process is the same for each.

What happens to your data when you uninstall #

Uninstalling the plugin from a specific WordPress site removes the plugin files and the Event Log data stored in that site’s database. It doesn’t affect your Loupely account, your credit balance, your annual plan, or the connection records in the Chrome extension. Your account-level data lives in Loupely’s backend, not in the WordPress Plugin.

The connection key for that site becomes invalid once the plugin is removed. If you reinstall the plugin later, a new connection key will be generated and you’ll need to update it in the Chrome extension.

How to uninstall #

  1. Log in to your WordPress Dashboard.
  2. Go to Plugins > Installed Plugins.
  3. Find Loupely in the list. If the plugin is currently active, click Deactivate first. WordPress requires deactivation before deletion.
  4. After deactivating, a Delete link will appear below the plugin name. Click it.
  5. WordPress will ask you to confirm. Click OK.

WordPress removes the plugin files and the Loupely menu item disappears from your admin sidebar. The database cleanup (Event Log entries and plugin settings) runs automatically as part of the deletion process.

After uninstalling: update the Chrome extension #

The Chrome extension will show a disconnected status for any site where the plugin has been removed. This won’t cause an error, but the extension will run in browser-only mode on that site until the plugin is reinstalled and a new connection key is entered. If you’re uninstalling from all your sites, you don’t need to do anything with the extension itself. It will simply operate in browser-only mode until a new connection is established.

Reinstalling later #

You can reinstall the plugin at any time without losing any account-level data. Install it the same way you originally did (from the WordPress Plugin directory or via ZIP upload), activate it, and copy the new connection key from the settings page into the Chrome extension. Your account, credits, and plan status are unchanged.

Deactivating vs. deleting #

Deactivating the plugin stops it from running but leaves the files and database entries in place. The Chrome extension will show a disconnected status for the site while the plugin is deactivated, because the REST API Endpoint the extension uses is only active when the plugin is running. Deactivation is the right choice if you’re temporarily troubleshooting a conflict and plan to reactivate soon. Deletion is the right choice if you’re done with the plugin on that site and want a clean removal.