One account, one credit pool, two products.
If you have both the Loupely extension and the Loupely Lens extension installed, they draw from the same credit balance. Running a Loupely diagnosis on a WordPress failure and running a Lens diagnosis on a CSS visual problem both cost 1 credit, and both deduct from the same number you see in either popup.
There’s no split, no separate allocation, no difference in credit cost between the two products. The balance displayed in the Loupely popup and the balance displayed in the Lens popup are the same number. Both update immediately after each diagnosis completes.
The practical case #
If you’re managing a WordPress site and run into both a functional failure and a visual problem in the same week, you don’t need to buy credits separately for each situation. Whatever you have in your pool covers both.
How credits and annual plans coexist #
If you’re on Loupely Annual and also run Lens diagnoses, the Lens diagnoses consume credits. The annual plan covers its product scope. Credits cover everything else. This is also true in reverse: a Lens Annual subscriber who runs Loupely diagnoses draws from their credit balance for those.
