2 ways to install the Loupely plugin #
The Loupely WordPress Plugin can be installed directly from the WordPress Plugin directory inside your dashboard, or by uploading a ZIP file you’ve downloaded from useloupely.com. Both methods result in the same plugin. Use whichever is more convenient.
Method 1: Install from the WordPress Plugin directory #
- Log in to your WordPress Dashboard.
- Go to Plugins > Add New Plugin in the left sidebar.
- In the search bar at the top right, type Loupely.
- Find the Loupely plugin in the results. Confirm the developer is listed as Loupely LLC.
- Click Install Now.
- Wait for the installation to complete, then click Activate Plugin.
The plugin is now active. A Loupely menu item will appear in your WordPress Dashboard sidebar.
Method 2: Upload a ZIP file #
- Download the Loupely plugin ZIP file from useloupely.com.
- In your WordPress Dashboard, go to Plugins > Add New Plugin.
- Click Upload Plugin at the top of the page.
- Click Choose File, select the ZIP file you downloaded, and click Install Now.
- Click Activate Plugin when the installation completes.
What happens after activation #
When the plugin activates successfully:
- A Loupely item appears in your WordPress Admin sidebar.
- Clicking it opens the plugin settings page, where your connection key is displayed. You’ll need this key to link the Chrome extension to your site.
- The plugin begins instrumenting your WordPress installation to capture PHP Errors, Hook Execution data, WooCommerce events, and other server-side signals when a diagnosis is requested.
The plugin doesn’t run continuously in the background or affect your site’s front-end performance. It captures server-side data only when the Chrome extension makes an authenticated request during a diagnosis.
Confirming the plugin is active #
Go to Plugins > Installed Plugins in your WordPress Dashboard. Find Loupely in the list. If it’s active, you’ll see a blue “Active” indicator and the plugin’s settings and deactivate links will be visible. If it shows “Activate,” click that link to activate it.
You can also confirm by checking whether the Loupely menu item appears in your admin sidebar. If the sidebar item isn’t there, the plugin isn’t active.
After activation: your next step #
Installing and activating the plugin is step 1. The plugin and the Chrome extension still need to be linked before the server-side capture will work. That connection happens through the connection key on the plugin settings page. See The Two Keys: Connection Key vs. License Key for what the connection key is, and Connecting the Extension to Your WordPress Site for the step-by-step linking process.
Troubleshooting installation #
If you search for Loupely in the plugin directory and don’t find it, try uploading the ZIP file using Method 2 above. If you get a file permission error during installation, your hosting environment may restrict file writes to the wp-content/plugins directory. Contact your hosting provider’s support and ask them to allow plugin uploads via the WordPress Dashboard. Most managed WordPress hosts can enable this in under a minute.
If the plugin installs but activation fails with an error message, note the exact error text and contact support@useloupely.com with it. Activation errors almost always have a specific, fixable cause.