Account, Credits & Plans
18 Docs
Last Updated: June 6, 2026
Deleting Your Account
Account deletion is permanent. There’s no recovery path and no undo. When you delete...
Last Updated: June 6, 2026
Transferring Your Account or Credits
Transfers aren’t self-service yet. There’s no button in the dashboard for moving credits or...
Last Updated: June 6, 2026
Invoice and Receipt Questions
Invoices live in the Stripe billing portal, not in your Loupely account settings. To...
Last Updated: June 6, 2026
Changing the Email Address on Your Account
Email address changes aren’t self-service. Your email address is the identifier that connects everything:...
Last Updated: June 6, 2026
What Happens to Your Account If You Stop Paying
Nothing dramatic happens. Loupely doesn’t delete accounts or remove credits when a plan lapses...
Last Updated: June 6, 2026
Credit Purchase History and Balance Discrepancies
Your credit history is in the account dashboard at useloupely.com, under Account, then Credits...
Last Updated: June 6, 2026
Magic Link Authentication
No password. That’s the full policy. When you need to sign in to Loupely,...
Last Updated: June 6, 2026
Glossary: Magic Link Authentication
Magic link authentication is a sign-in method that sends a one-time link to your...